At Hicks Family Medicine, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect personal and non-personal information when you interact with our website.

Personal Information

You may voluntarily provide:

  • Name
  • Email address
  • Phone number
  • Appointment requests or messages

Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site

This information helps us improve user experience and website performance.

How We Use Your Information

We use your information to:

  • Respond to inquiries and appointment requests
  • Improve our website and services
  • Communicate important updates or responses
  • Ensure website security and functionality

We do not sell, trade, or rent your personal information to third parties.

Medical Information Disclaimer

Information submitted through this website is not intended to replace professional medical advice, diagnosis, or treatment.

Please do not submit sensitive medical or health information through forms unless explicitly stated as secure.

For medical emergencies, call 911 or visit the nearest emergency facility.

HIPAA And Health Information

Hicks Family Medicine is committed to protecting patient health information in accordance with applicable laws.

However, this website is not a secure platform for transmitting protected health information (PHI) unless specifically stated. If you are a patient, please contact our office directly for secure communication.

Cookies And Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences

You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party services such as:

  • Website analytics tools (e.g., Google Analytics)
  • Appointment scheduling platforms
  • Hosting and security providers

These services may collect limited data as needed to perform their functions.

We are not responsible for the privacy practices of third-party websites linked from our site.

Data Security

We implement reasonable security measures to protect your information. However, no online system is completely secure.

We encourage users to avoid sharing sensitive information through unsecured channels.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent where applicable

To make a request, please contact us using the details below.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Updates To This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.